We want you to be completely satisfied with our service. Our refund policy is as follows:
We offer a 7-day money-back guarantee for new users upon their first purchase of a premium (Pro/Team) plan. If you are not happy with the plan, you can raise a refund request within 7 days of purchase.
To prevent SaaS subscription fraud where users finish all their work immediately and then request a refund, we enforce a strict usage limit. A refund will only be approved if you have asked fewer than 15 questions and uploaded fewer than 5 files after upgrading. Any refund request made after crossing this limit will be rejected.
You can cancel your auto-renewal from your settings whenever you want. Even after cancellation, your premium benefits will remain active until your current billing cycle ends, and no payment will be deducted from your card the following month.